Plunc: The Ultimate 2023 Review Comparison

Note: Plunc now only offer corporate mobile device recycling

Welcome to our comprehensive review of Plunc.

Wondering where to sell your iPhone or another smartphone? Consider mobile phone recycling outlets. They offer a fuss-free way to trade by valuating your gadget and supplying a pre-paid envelope. After they verify your phone’s condition, the purchase is made.

Be cautious, as the quality of mobile phone recycling companies can vary. Some have been criticized for changing device prices upon arrival or for not maintaining customer satisfaction. MobaLoca aids in making an informed choice by analyzing these trade-in businesses.

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Table of Contents

Plunc & Contact Information

Legal NamePhonesmart Limited
Date Founded7 November 2008
AddressUnit 2a, Skypark 5, 45 Finnieston Street, Glasgow, G3 8JU
Phone Number0141 249 0668
Email Address[email protected]
Websitehttps://plunc.com/

Plunc Trustpilot Rating

Plunc is rated 5 stars on TrustPilot.

What customers love about Plunc

Based on the reviews from Trustpilot for Plunc, here’s a summary of what customers love about the company:

Most reviews

The majority of the reviews seem to be about selling or recycling devices to Plunc rather than buying from them.

Positive Aspects Mentioned by Customers

  • Honesty and Transparency: Customers appreciate the company’s honesty and straightforwardness in their dealings.
  • Efficiency and Speed: Many reviews highlight the quick turnaround time, from sending their devices to receiving payment.
  • Excellent Customer Service: Customers have mentioned the company’s excellent service, with some noting the company’s proactive communication and updates throughout the process.
  • Competitive Pricing: Several reviews mention that Plunc offers fair and competitive prices for the devices they buy or recycle.
  • Reliability: Customers trust Plunc, especially after having negative experiences with other companies. They appreciate Plunc’s consistency and reliability.
  • Ease of Process: The process of selling or recycling devices with Plunc is described as hassle-free, streamlined, and simple by many reviewers.
  • Prompt Payment: Customers are pleased with the speed at which they receive their payments after sending in their devices.

Specific Mentions

Customers have used Plunc to recycle or sell various tech items, including iPads, iPhones, MacBooks, Games Consoles, and even an iMac. Some customers have used Plunc multiple times and continue to choose them due to their consistent positive experience. There are mentions of Plunc providing packaging and pick-up services, making the process even more convenient for customers. A few reviews highlight Plunc’s assistance when customers forget to disconnect devices from their iCloud accounts, showing the company’s commitment to helping their customers.

Overall, customers seem to have a very positive experience when selling or recycling their devices with Plunc, praising the company’s efficiency, honesty, and customer service.

What customers hate about Plunc

Based on the reviews from Trustpilot for Plunc™, here’s a summary of the complaints from customers:

  • Condition Discrepancies: Some customers mentioned that they sent their devices in good condition, but Plunc claimed there were issues like ‘deep scratches’ or ‘faulty screens’. One user mentioned that after sending a phone in perfect condition, Plunc claimed there were ‘deep scratches’ on the screen. Another user mentioned that they sent an iPad in perfect working condition, but Plunc said it had a faulty screen.
  • Reduced Offers: Several reviews indicated that Plunc reduced their initial offers after receiving the devices. For instance, one user was initially quoted £230 for their MacBook, but after Plunc received it, the offer was reduced to £110 based on battery requirements. Another user mentioned that their quote was dropped to £10, even though they believed there was nothing wrong with the device.
  • Valuation Issues: Some customers felt that Plunc’s initial valuations were misleading or overly optimistic. One user mentioned that Plunc’s original offer for their iPad was much higher than the final amount they received, suggesting that the initial valuation was unrealistic.
  • Packaging and Accessory Concerns: A user mentioned that their iPad was returned without the original packaging and smart case they sent it in.
  • Service Delays: A customer mentioned that the service was not as fast as Plunc claimed. They sent their MacBook Pro on a Thursday, and it reached Plunc the following Monday. They were paid later that day.
  • Battery Requirements: A review mentioned that Plunc has specific battery requirements that aren’t clearly mentioned during the quote/submission process. The user felt these requirements were unrealistic for older devices.
  • Additional Payment for Accessories: A user mentioned that despite including a charger for their iPad, they didn’t receive any additional payment for it.

From the reviews, it seems that most of the complaints are related to selling phones or devices to Plunc rather than buying from them.

Compare all mobile recycling companies

Not sure about using Plunc? Check out our guides on other UK phone buyers and find the perfect match.

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